Changed Your Mind?
You have the legal right to cancel your order within 14 days of receiving your item, in accordance with UK consumer protection laws.
To request a cancellation, please contact us:
Email: info@milbilltd.co.uk
Post:
MILBIL LTD
101 Maryside, Slough, England, SL3 7ES
Returning an Item
Once you notify us of your cancellation, the item must be returned within 14 days.
- Unless free returns were explicitly offered at the time of purchase, return postage is your responsibility.
- Please use a tracked delivery service and retain proof of postage.
Return Address:
Returns Department
101 Maryside, Slough, England, SL3 7ES
We are unable to issue refunds for:
- Items not received
- Items returned after the 14-day return window
Refunds
- If your order has not yet shipped:
A full refund will be issued within 14 days of receiving your cancellation request. - If your order has shipped:
A refund will be processed within 14 days of receiving the returned item or valid proof of return.
All refunds are issued to your original payment method.
Important Notes
- Items that are used, damaged, or incomplete may be subject to a partial refund or no refund, depending on their condition.
- We will refund standard delivery charges only.
Any additional costs for express or timed delivery services are non-refundable.