Order Processing

We aim to dispatch all orders within 1–2 business days of receiving payment.
Orders placed after business hours, on weekends, or on public holidays will be processed on the next working day.

UK Delivery

Standard UK deliveries typically arrive within 2 to 5 working days after dispatch.

Please allow additional time during peak periods (e.g. holidays, promotional events) or for deliveries to remote or rural areas.

International Shipping

We offer worldwide delivery.

Delivery times will vary depending on your country and the shipping method selected at checkout.

Important Notes:

• International orders may be subject to customs duties, import taxes, or handling fees.
• These fees are the recipient’s responsibility and are not controlled by MILBIL LTD.
• Customs clearance times may vary, and we cannot guarantee specific delivery timelines.

Tracking Information

Once your order has been dispatched, you will receive a tracking number via email.

You can use this number to track your parcel’s journey on the courier’s website.

Missed Deliveries

If you are unavailable at the time of delivery, the courier will leave a notification with instructions to:

• Reschedule the delivery
• Arrange a redelivery
• Collect the parcel from a local depot

To avoid delays or return-to-sender issues, please follow courier instructions promptly.